How to handle read receipts

Outlook Sync has a unique feature of a customized read receipts. You can modify what Outlook is going to send.

To enable Outlook Sync read receipt handling:

1. Turn off Outlook’s own handling. Go to the Options -> Mail and under Tracking section select Never send a read receipt.

   

   Figure. Outlook Read Receipt handling settings.

2. Go to Outlook Sync’s settings -> Appearance tab and check Handle read receipts checkbox. From now on, Outlook Sync will handle all incoming read receipt requests.

3. In the same window, click Edit to edit the receipt request.

   

   Figure. Read Receipt editor.