How to start chatting

You can send instant messages, share files and documents with your colleagues.

There are two ways to start a chat with your contact in Instant messaging list:

  1. Right-click on any chosen contact and select Open chat. Chat menu appears and you can start the chat.

  2. Double-click on the chosen contact. Chat menu appears and you can start the chat.

Go to Contacts , right-click the selected contact from the list of contacts and select Open Chat.

Figure. Start a chat.

You can share a file or document, start a new conference or send the current location directly from the chat window. Click the plus icon next to the message field and select requested action.

How to multi select Instant messaging contacts

If you want to send the same message or email to multiple users use CTRL + left-click.

Right-click menu

  • Call Now allows to call to a contact (or group of contacts)

  • Conference allows to set up a conference

  • Send SMS allows you to send emails directly

  • Open Chat allows to send a text message

  • Print allows to print a contact info
  • Move to Folder expands more options: Move to Folder, Copy to Folder
  • Duplicate allows to duplicate a contact info
  • More Options expands more options: Save as vCard, Forward by Email, Copy to TeamChat
  • Invite to TeamChat allows you to invite a contact to TeamChat room

  • Delete allows to delete a contact from your list

Conversation history

Instant messaging automatically saves a conversation history, the history can be viewed anytime.

To view previous chat history in Instant messaging, scroll back through the chat conversation. IceWarp supports complete chat history, it continues to load previous messages in a chat window if you scroll the window upwards and there is the content to load. You can see the timestamps while scrolling the chat history.

You can also search within your chat history. Fill in your search keyword (or at least a part of the word) and hit Enter. You can see the results matching your keyword.