WebMeetings

This powerful tool allows both system and external users to organize and join online conference meetings.

Service Pre-requisites

The server where you run IceWarp Server has to have Java installed.

Before using this service, it is necessary to configure the VoIP service (the Advanced tab), to switch on NAT Traversal and the WebMeetings service (System - Services) has to be running.

Users have to have installed some SIP clients on their computers (or Java, to be able to use WebPhone).

About

WebMeeting (conference) can be:

  • instant

  • attached to a calendar event (both recurrent and non/recurrent).

WebMeeting participants can use:

  • WebClient

  • Desktop Client

  • Outlook Sync

  • a generic client (i.e. usual Outlook, Thunderbird, EAS device).

Each participant can use more than one client – i.e. accepts an invitation in one client and then joins themeeting from another one.

WebMeeting participants can have their accounts:

  • on the same IceWarp Server as organizer

  • on another IceWarp Server

  • on different kind of server (e.g. Exchange).

The meeting can be:

  • audio and desktop sharing

  • audio only.

Participants can join the meeting via:

  • WebClient

  • anonymous page

  • normal phone calling a special number

  • software SIP phone calling a SIP number

  • hardware SIP phone.

It is possible to launch more meetings concurrently - every meeting has its own ID.

Figure. General section.

Field

Description

Active

Check this box to activate the service.

SIP Number

Email address of the "conference" account.

By default, it is conference@[your_primary_domain]. This account is implemented and behaves like a "virtual device" defined under the Devices tab.

PSTN Number

Participants that want to join to a meeting have to call a specific phone number. You have to create a SIP gateway (under Trunks) with this number users to be able to call.

It is just an information here - participants obtain an information message generated by the server. This message includes all information needed to join the meeting.

Meeting organizers do not need to find out this number. They just add participants (via WebClient).

Figure. Audio section.

This panel lets you define audio files that are to be used to greet meeting participants, to inform them about inserted ID, number of other participants joined in the meeting, etc.

By default, audio files in English are provided. You may want to localize or change them. This is possible but the .wav format is obligatory.

It is also possible to place these files into a different directory. Use the "..." buttons to select this directory. Both an absolute path and relative (to the audio/ folder) one can be used.

It is not necessary to use all these audio files.

Field

Message

Welcome

Greeting and request to enter ID

Enter ID

When calling in to the meeting with a normal phone, one is required to dial the meeting ID.

Bye

End of the meeting

Incorrect ID

Wrong ID entered

Correct ID

Correct ID entered

Started

The message played for an organiser every time when starting a meeting

Error

Meeting error

Try Again

After something went wrong - "Please try to join again later."

Not Active

Meeting established but not started

New Participant

Another participant has joined the meeting

Zero to 5+ Participants

Number of other participants

Conference full

Played when no more participants are allowed