Examples

This is a xml code (<install_dir>/config/voicemail.xml) with the following procedure defined:

1. Play audio

2. Record audio

3. Play recorded audio

4. Copy file

5. Delete file

   

The following text gives an example of the Execute application type use:

The rule will take any DTMF sequence ending with #, call the ivr.sh script and pass the DTMF number to it.
The script can do anything required – validate against a database or whatever else.

voicemail.xml File

This file includes data as set on both IVR and Services tabs. It is possible to set these data using IceWarp Server GUI or edit this file directly. To be able to do it, you need to know variables, formats , etc.:

profile type values:

VOICEMAIL - voicemail service that sends recorded messages via email with embedded MP3

ECHO - echo service ala Skype

AA - auto attendent service

%email% - email of the callee taken from To:

%alias% - alias of the callee

%domain% - domain of the callee

%time <timeformat>% - time of voicemail received using any syntax

%callee_email% - email of the callee taken from To:

%callee_alias% - alias of the callee

%callee_domain% - domain of the callee

%caller_email% - email of the caller taken from From:

%caller_alias% - alias of the caller

%caller_domain% - domain of the caller

%length% - call length of recorded message

time format:

Letter	Date or Time Component	Presentation	Examples
G	Era designator	Text	AD
y	Year	Year	1996; 96
M	Month in year	Month	July; Jul; 07
w	Week in year	Number	27
W	Week in month	Number	2
D	Day in year	Number	189
d	Day in month	Number	10
F	Day of week in month	Number	2
E	Day in week	Text	Tuesday; Tue
a	am/pm marker	Text	PM
H	Hour in day (0-23)	Number	0
k	Hour in day (1-24)	Number	24
K	Hour in am/pm (0-11)	Number	0
h	Hour in am/pm (1-12)	Number	12
m	Minute in hour	Number	30
s	Second in minute	Number	55
S	Millisecond	Number	978
z	Time zone	General time zone	Pacific Standard Time; PST; GMT-08:00
Z	Time zone RFC 822	time zone	-0800

Example:

"EEE, d MMM yyyy HH:mm:ss Z" = Wed, 4 Jul 2001 12:08:56 -0700

>maxcalltime tag values:

-1 - unlimited

0 - call is immediately stopped after playing audio file

<seconds> - otherwise specifies number of seconds after which call will be stopped

playaudiofile and playbyeaudiofile can be specified the settings area or in each profile

<proxy> Tag

In the case you do not want to use the default VoIP service port (5060), you can specify different ports for the Voicemail, Echo and Conference services either in GUI (VoIP - Services) or within the voicemail.xml file (<install_dir>/config/) - <proxy> tags for individual accounts/services.

The syntax is as usually - >IP:port.