Monitoring via IM

Monitoring requires a XMPP/Jabber Instant Messaging client, such as PSI, available for download from http://psi.affinix.com/.

Monitor Services and Get Your GW Events, Tasks and Notes via IM

A monitor transport has been implemented in IceWarp Server which allows users to get their events, tasks and notes listed in their IM client. Users can also have shared groupware information.

Furthermore, system administrators can get statistical information on any of the IceWarp Server (SMTP, POP3, IMAP, Control, FTP, GW, IM or SIP) service.

Usage

First, from your IM client you should register with the monitor transport - use Service Discovery - Service Monitor Gateway in PSI (once registered, you can send an IM message to the transport and it will respond with a help listing).

For each item you want to monitor, you should add a new roster item to your IM client:

Add a contact to your PSI roster.

Use the following format:

[folder_type]%[folder_name]@monitor.[domain]

e. g.: events%Calendar@monitor.icewarpdemo.com

This applies only for events, tasks and notes folder types.

Note: You can use just e. g. events@monitor.[domain] syntax in the case, you want to have your default event folder monitored.
You can have monitored also subfolders of the mentioned type folders. Use % as a level delimiter: tasks%Tasks%Private@monitor.icewarpdemo.com
JID (Jabber ID) of localized folders must not contain white spaces, extended ASCII, UTF-8.

For shared GW items, use a JID in the following format:

events%john%domain.com@monitor.domain.com

This asks for an events list for john@domain.com.

For Service Statistics you should use JID <service>@monitor.domain.com, where <service> is the IceWarp Server service for which you would like to obtain statistics.

Example:

smtp@monitor.domain.com

Once a JID is set up, you can simply send a message to it (any message) and it will respond with the information it is set up for.

Conclusion

Your users can now see their groupware items, and shared groupware items from within their IM clients.

Additionally, administrators can monitor IceWarp Server services from their IM clients.