SmartDiscover

About

For detailed information, refer to the ActiveSync Guide – AutoDiscover section.

Configuration

1. The administrator needs to ensure that either of these DNS records exist:

   • DNS A record: autodiscover.icewarpdemo.com (normally it does not exist)

   • DNS A record: icewarpdemo.com (where the domain is the exact hostname of the server where all services are running; normally it does not exist for a plain mail server, but can be already established for web, XMPP or SIP services)

   Use the supplied DNS Tool found in console - System - Connection to check your A records (Host address) if the AutoDiscover fails for ActiveSync clients.

   Note: For Notifier and other IceWarp native clients, the records do not have to be established in DNS – these clients will also check the hostname using the MX records, i.e. if the email is working, Notifier will configure itself without additional DNS changes. However for ActiveSync, one of the A records above must exist.

2. A non-expired, CA-issued SSL certificate has to be installed on the server for AutoDiscover to work with iPhone. Windows Mobile requires a non-expired, either self-signed or CA-issued SSL certificate public key to be installed on the device, corresponding to the certificate installed on the server. Otherwise the AutoDiscover will fail due to untrusted connection with the server (and therefore untrusted authentication).