General

In the General section, you can set the general behavior of email application: select color of marking flag, enable sound notifications, set time limit for emails storage in Trash, automatically preview attached images, etc.

Figure. General section.

  1. Move the toggle to turn on the option.

  2. If you want to push this setting to both Domain Admins and all Users of the domain, check the red checkbox .

  3. If you want to push this setting to all Users of the domain, check the green checkbox .

  4. Click OK to save the changes.

    Note: To see the changes, refresh IceWarp WebClient page.

Field

Description

Default Flag

Select the color of the default flag.

This color will be used for the flagged messages in the WebClient mail applications. To flag the message, click the flag icon next to it.

Forward messages

Choose how to handle the forwarded messages.

  • Inline: the original message will appear as part of your forwarded message (you can still add your own message to it).

  • As attachment: the original message will be attached to your message as a file. The file type is .eml, which is readable by most email clients.

Enable sound notification

Turn on the toggle to receive a sound notification when a new message comes.

Mark emails as read when previewed

Turn on the toggle to remove the unread status from the messages once they are displayed in the preview window. You can select a delay period for this action.

Check for new emails every (Minutes)

Turn on the toggle to specify how often WebClient will check for new messages.

An interval of 5 minutes is usually enough. Too short interval may put unnecessary resource strain on your mail provider's server(s). You can always click Refresh to receive emails immediately.

Save draft messages every (Minutes)

Turn on the toggle and set how often WebClient will save your drafts.

This can be extremely useful if your network connection is not stable. Messages are saved to the Drafts folder.

Delete Trash messages older then (Days)

Turn on the toggle to permanently delete all messages in your Trash folder older than the number of days you specified.

Note: This option is directly affected by the next setting. If you select to Move deleted messages to Trash folder, turn on this option too.
It can also be affected by Folder Mapping as you can specify a different folder to be your Trash folder.

Move deleted messages to Trash folder

Turn on the toggle to move the messages you delete (using the Del keyboard shortcut, the Delete menu bar item or the right-click context-sensitive menu) to the Trash folder. In this case the messages will not be deleted permanently but stay in your Trash folder. In the previous option set the number of days when you can retrieve an accidentally deleted message.

Remember that the actual location of the Trash folder can be affected by Folder Mapping.

Delete messages on Empty Folder action

Turn on the toggle to be able to delete all items in a folder permanently if you right-click the context-sensitive menu and select Empty Folder.

This option overrides the effect of the Move deleted messages Trash folder option above. The messages will not be moved to the Trash folder.

Automatically add message recipients to Address Book

Turn on the toggle to automatically add new recipients to your Contacts . The next time you compose an email, they will appear as suggestion when you start typing email address in the To: field.

Automatically display external inline images

Turn on the toggle if you want to automatically preview the external images that are added to the email body as HTTP links.

Automatically preview attached images

Turn on the toggle to see any attached image file(s) in the reading panel.

Group Subject prefixes (e. g. Re[4], Fw[2])

Turn on the toggle if you want to have these prefixes automatically added to messages Subject fields.

Auto-complete only primary email

Turn on the toggle to have only primary email auto-completed.

Bounce back messages for failed recipients

When you send an email message from WebClient to two or more recipients, and one of them is a local user with account that cannot receive messages (it does not exist, it is rejected by rules or limits, etc.), your message will not be delivered at all, neither to invalid recipients nor to valid ones.

Turn on the toggle to bypass this. WebClient will send out all messages using "relay" format (<@127.0.0.1:recipient@domain.com>). This will ensure that a bounce back for a local user will be generated and the message will be delivered to remaining valid recipients.

Note: In conjunction with the User can send mail to local domains only restriction (Domains & Accounts > Management > {domain} > User > {user} > Options), the user cannot send messages at all using WebClient, because WebClient will try to send it using "relay". So do not use these options together.

Group contacts by email

Turn on the toggle to group the contacts by the same email account. It helps to avoid repetition of the same account saved under different names.

Warning: If the Bounce back for failed recipients option is enabled (Administrator Options > Mail > General), you can not use the Dedupe email messages feature (Mail Service > General node > Advanced tab > SMTP section). As a result of enabling of both options, users would receive duplicated messages.