Forgot Your Password?

Warning: These steps are valid only if administrator allowed password retrieval and if has previously filled password retrieval.

In case of forgotten password, follow these steps to setup a new one:

  1. Click the Forgot? link within the Password table

  2. Enter the security code

  3. Select Send me instructions button

  4. Check your alternative inbox for a password reset email

  5. Click on the URL provided in the email and enter a new password.

  6. By filling all requested tables and clicking Save new password, setup process of changing password will be done

 

Note: Administrator must enable Password Reset in Administration option to see Forgot? option within Password table.

 

Note: Alternative email address must be set up! (if not, ask your administrator)